Please read these Users - Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the Planet VG websites (www.planet.vg, partner.planet.vg, account.planet.vg) (the “Website(s)”) and the Planet VG mobile applications (the “Mobile Application” or the “Application”, collectively with the Website, the “Services”) operated by Almost Level 5 B.V., a besloten vennootschap (limited liability company) governed by the laws of the Netherlands, having its registered office at Jan Pieterz. Coenstraat 7, 2595WP The Hague, the Netherlands, registered with the Dutch chamber of commerce and companies under number 93949138 (“Almost Level 5”, “Us”, “We”, or “Our”).
By signing up or otherwise using the Services or accessing any content or material that is made available by Almost Level 5 through the Services (the “Content”) you get access to:
Your access to and use of the Services is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Services.
To use the Services and access the Content, you need to (1) be 13 or older and have your parent's or guardian's consent to the Terms, (2) have the power to enter a binding contract with us and not be barred from doing so under any applicable laws, and (3) be resident in a country where the Services are available. You also promise that any registration information that you submit to Almost Level 5 is true, accurate, and complete, and you agree to always keep it that way.
If you disagree with any part of the Terms, then you may not access the Services.
1.1. Subject to the Terms hereof, Almost Level 5 grants you a non-transferable, non-exclusive, revocable, limited license to use the Services including any updates that might become available in the future (the “License”). This License shall remain in effect until and unless terminated by you or Almost Level 5.
1.2. All content included in the Services, such as text, graphics, logos, images, data compilations, and software, is the property of Almost Level 5 or the participating Partners. The compilation of all content on the Services and all the software used on or provided through the Services is the exclusive property of Almost Level 5.
1.3. Any information, including but not limited to remarks, suggestions, ideas, graphics or other submissions, communicated to Almost Level 5 by you through the Services, including but not limited to intellectual property related thereto (except as may otherwise be expressly provided), becomes the exclusive property of Almost Level 5 without compensation and Almost Level 5 may copy, incorporate, distribute or otherwise use such communications for any commercial or non-commercial purpose. You hereby agree to take whatever further actions, may be necessary to assign your rights to the same to Almost Level 5.
1.4. By sending, posting and or publishing any Content on or through the Services, you hereby grant to Almost Level 5 a non-exclusive, fully paid and royalty-free, worldwide, limited license to use, modify, delete from, add to, publicly perform, publicly display, reproduce and translate such Content.
2.1. To access our Services, you will be required to register for a Planet VG account.
2.2. Your username must not be liable to mislead and must comply with the content rules set out in section 4 of these Terms; you must not use your account or username for or in connection with the impersonation of any person.
2.3. You must keep your password confidential.
2.4. You must notify us in writing immediately if you become aware of any disclosure of your password.
2.5. You are responsible for any activity on our website arising out of any failure to keep your password confidential, and may be held liable for any losses arising out of such a failure.
2.6. You may create one and only one account with Planet VG and you may not transfer, sell or otherwise assign it to any other person.
Almost Level 5 does not currently charge its users to access and use the Services, however Almost Level 5 may, at any point in time and in its discretion, decide to start charging fees for the access and use of the Services or specific functionalities of the Services, upon [thirty (30)] days' prior notice to you, in accordance with clause 15 of these Terms.
4.1. By using our Services you will have the opportunity to post, send, publish and/or submit content to us or the Partners. You warrant and represent that your content will comply with these terms and conditions.
4.2. Your content must not be illegal or unlawful, must not infringe any person's legal rights, and must not be capable of giving rise to legal action against any person (in each case in any jurisdiction and under any applicable law).
4.3. Your content, and the use of your content by us in accordance with these terms and conditions, must not:
4.4. Almost Level 5 reserves the right to monitor all content submitted by you using the Services but at no instance Almost Level 5 is obliged to do so. You shall be solely responsible for all content you submitted to the Services.
5.1. No warranty or support
5.2. We do not warrant the Services or their availability. We reserve the right to discontinue or alter any or all of our Services, at any time in our sole discretion without notice or explanation. We also reserve the right to revoke your access to any or all of our Services at any time in our sole discretion without notice or explanation. In either case you will not be entitled to any compensation or other payment upon the revocation of access, discontinuance or alteration of any or all of our Services and any type of points/stamps and rewards that you have collected may become invalid.
5.3. You are solely responsible for all service, telephony, data charges and/or other fees and costs associated with your access to and use of the Services, as well as for obtaining and maintaining all telephone, computer hardware, and other equipment required for such access and use.
5.4. Almost Level 5 does not exercise any control over any Partner or other third parties, and as such is not liable or responsible for any actions taken or omitted to be taken by any such third party.
5.5. Planet VG stamps and rewards have a validity period and if not used/claimed within that validity period they expire.
6.1. You must not:
6.2. You must ensure that all the information you supply to us through our Services, or in relation to our Services, is true, accurate, current, complete and non-misleading.
6.3. You must represent only yourself on the Services, and no other persons, living, dead, or imagined. The Services may only be used by natural persons (i.e., individuals) on their own behalf and not by or on behalf of any commercial entity unless explicitly permitted by Almost Level 5.
6.4. Any use or access by anyone under the age of 13 is prohibited. If you access or use the Services, you agree that you are NOT under the age of 13.
6.5. When providing feedback to a Business through the Planet VG Services you must provide your honest, legitimate, accurate and timely opinion of the service you experienced. You accept that in cases our review of your provided feedback indicates that it might not be accurate, legitimate, honest and/or timely we, at our sole discretion, might decide to not grant you or revoke the associated Planet VG Points/Stamps. In case you fail to pass the review more than 3 times we might deactivate your account and in such case, you will not be entitled to any compensation or other payment and any type of points/stamps and rewards that you have collected may become invalid.
6.6. When you claim a visit reward you should be located inside the Business that is providing you with this promotional activity. You accept that in case our review of your in-shop check-in indicates that you were not present at the location of the Business we might decide, at our sole discretion, to not grant you or revoke the associated Planet VG Points/Stamps. In case you fail to pass the review more than 3 times we might deactivate your account and in such case, you will not be entitled to any compensation or other payment and any type of points/stamps and rewards that you have collected may become invalid.
6.7. You accept that in case our review of your collected stamps indicates that they were collected in an unauthorized way we might decide, at our sole discretion, to not grant you or revoke the associated Planet VG Points/Stamps. In case you fail to pass the review more than 3 times we might deactivate your account and in such case, you will not be entitled to any compensation or other payment and any type of points/stamps and rewards that you have collected may become invalid.
6.8. Planet VG rewards and promotional offers cannot be combined with any other offers, vouchers or coupons and cannot be redeemed or exchanged for cash.
Almost Level 5's current privacy policy is available at Almost Level 5's PRIVACY POLICY website (the “Privacy Policy”), which is incorporated by this reference. Almost Level 5 strongly recommends that you review the Privacy Policy closely.
YOU AGREE THAT, TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY PROBLEMS OR DISSATISFACTION WITH THE SERVICES IS TO UNINSTALL ANY ALMOST LEVEL 5 SOFTWARE AND TO STOP USING THE SERVICES. WHILE ALMOST LEVEL 5 ACCEPTS NO RESPONSIBILITY FOR THIRD-PARTY APPLICATIONS OR THE CONTENT THEREOF, AND WHILE YOUR RELATIONSHIP WITH SUCH THIRD-PARTY APPLICATIONS MAY BE GOVERNED BY SEPARATE AGREEMENTS WITH SUCH THIRD PARTIES, TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOUR SOLE AND EXCLUSIVE REMEDY, AS WITH RESPECT TO ALMOST LEVEL 5, FOR ANY PROBLEMS OR DISSATISFACTION WITH THIRD-PARTY APPLICATIONS OR THE CONTENT THEREOF, IS TO UNINSTALL AND/OR STOP USING ANY SUCH THIRD-PARTY APPLICATIONS.
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL ALMOST LEVEL 5, ITS OFFICERS, SHAREHOLDERS, EMPLOYEES, AGENTS, DIRECTORS, SUBSIDIARIES, AFFILIATES, SUCCESSORS, ASSIGNS, SUPPLIERS, OR LICENSORS BE LIABLE FOR (1) ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, EXEMPLARY, OR CONSEQUENTIAL DAMAGES; (2) ANY LOSS OF USE, DATA, BUSINESS, OR PROFITS (WHETHER DIRECT OR INDIRECT), IN ALL CASES ARISING OUT OF THE USE OR INABILITY TO USE THE SERVICES OR THIRD-PARTY APPLICATIONS, OR THIRD-PARTY APPLICATION CONTENT, WITHOUT REGARD TO WHETHER ALMOST LEVEL 5 HAS BEEN WARNED OF THE POSSIBILITY OF THOSE DAMAGES, AND EVEN IF A REMEDY FAILS ITS ESSENTIAL PURPOSE.
Nothing in the Terms removes or limits Almost Level 5's liability for fraud, fraudulent misrepresentation and, if required by applicable law, gross negligence. Some aspects of this section may not apply in some jurisdictions if prohibited by applicable law.
Other than as set out in this section, the Terms are not intended to grant rights to anyone except you and Almost Level 5, and in no event shall the Terms create any third-party beneficiary rights. Furthermore, the rights to terminate, rescind, or agree to any variation, waiver, or settlement of the Terms are not subject to the consent of any other person.
To the fullest extent permitted by applicable law, you agree to indemnify and hold harmless Almost Level 5, its contractors, its licensors, and its Partners, and their respective directors, officers, employees and agents from and against any and all damages, losses, claims and expenses of any kind, including reasonable attorneys' fees and costs, arising out of your use of the Services, including but not limited to your breach of these Terms, the use of the stamping device and your violation of any law or the rights of a third party.
Almost Level 5 may provide third-party content (the “Third-Party Content”) on the Services as well as links to websites and content of third parties (the “Third-Party Applications “), as a service to those interested in this information. Such Third-Party Applications may have their own terms and conditions of use and privacy policies and your use of such Third-Party Applications will be governed by and subject to such terms and conditions and privacy policies. Almost Level 5 does not control, endorse or adopt any Third-Party Content and makes no representation or warranty of any kind regarding the content, data, products and other information offered via those websites. You acknowledge and agree that Almost Level 5 is not responsible or liable in any manner for the behavior, features or content of any Third-Party Content or for any transaction you may enter into with the provider of any such Third-Party Application and undertakes no responsibility to update or review any Third-Party Content. Users use such Third-Party Content contained therein at their own risk. This provision will survive the use of the Services.
Other than as stated in this section or as explicitly agreed upon in writing between you and Almost Level 5, the Terms constitute all the terms and conditions agreed upon between you and Almost Level 5 and supersede any prior agreements in relation to the subject matter of these Terms, whether written or oral.
Unless as otherwise stated in the Terms, should any provision of these Terms be held invalid, unenforceable or prohibited in any jurisdiction, for any reason or to any extent, this shall not affect the validity and enforceability of the remaining provisions of these Terms or the validity and enforceability of such provisions in any other jurisdiction.
Any failure by Almost Level 5 or any third-party beneficiary to enforce the Terms or any provision thereof shall not waive Almost Level 5's or the applicable third-party beneficiary's right to do so.
These terms and conditions shall be governed by and construed in accordance with the laws of the Netherlands. Any disputes arising out or relating to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of the district of The Hague, the Netherlands.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. When we make material changes to the Terms, we will provide you with prominent notice as appropriate under the circumstances, e.g., by displaying a prominent notice within the Services or by sending you an email. In some cases, we will notify you in advance, and your continued use of the Services after the changes have been made will constitute your acceptance of the changes. Please therefore make sure you read any such notice carefully. If you do not wish to continue using the Services under the new version of the Terms, you may terminate your use of the Services by deleting your Planet VG account or by contacting us by sending an email to privacy@almostlevel5.com.
If any clause of these Terms & Conditions is or becomes void, unenforceable or prohibited in any jurisdiction, this shall not affect the validity and enforceability of the other clauses of these Terms & Conditions or the validity and enforceability of such clauses in any other jurisdiction. In any such event, Almost Level 5 and you agree to substitute a valid and enforceable clause in the place of the invalid, unenforceable or prohibited clause in the spirit and to the effect of the latter.
By subscribing to the Service, you are opting in to receive e-mails about our campaigns, events and activities.
If you have any questions about these Terms or the Services, please contact us using the contact details below:
Almost Level 5 B.V.
Jan Pieterz. Coenstraat 7
2595WP The Hague
The Netherlands
info@almostlevel5.com