FAQ

Yes. You need a Planet VG account to claim vouchers, collect stamps and redeem your rewards. First download the Planet VG app. Open the app. Press Sign Up to create an account.

At the moment you can only claim it once.

After completing your stamp card, you are more than welcome to get a new stamp card and keep supporting your favorite club.

There are a couple ways to get a voucher:

• Claim the voucher and immediately receive it.
• Collect all stamps for a loyalty campaign. Then you will receive a voucher.
• Be a club member. When your favorite club creates a new voucher, you immediately receive it.

You can only redeem your reward once.

Please see our Privacy Policy to see how we process your personal data.

They are more than welcome to join our community. Let them know about us.

You can find our privacy policy on the Privacy Policy page.

You can find our user terms on the User Terms page here.

If you still have questions, feel free to contact us at any time. You can find the contact form on this page Contact page.